Frequently asked questions - The Halo
Will I actually see a difference, or is this another gadget I'll forget?
The Halo is built around consistency, not drama. Used a few minutes most evenings, most people notice their under-eye area looking calmer, less puffy, and more rested over a few weeks. It's cumulative care not an instant fix, and it doesn't pretend to be. You have 60 days to decide if it earns its place.
How long does each session take?
Ten minutes. One press starts the timer, and it shuts off on its own so it fits between things instead of becoming another thing. It's hands-free, so you can read, work, or wind down while it runs.
Is it safe to use around my eyes?
The frame sits comfortably around the eye area and keeps your line of sight clear. Keep your eyes closed or relaxed during use, and never stare into the light. It's a beauty and self-care tool not a medical device, and not intended to diagnose, treat, or cure anything.
Who shouldn't use it?
Skip it if you have a photosensitive condition (e.g. lupus, porphyria), take medication that increases light sensitivity (e.g. isotretinoin, certain antibiotics, retinoids), have had recent eye surgery or an active eye condition, or are pregnant. If you're unsure, check with your doctor first.
Do I use it on bare skin?
Use it over your own eye cream or serum — it's made to run on prepped skin, not dry skin. It slots into the routine you already have; no new steps to learn.
How is this different from an eye cream?
It isn't a replacement it works alongside one. Red light and a gentle vibration massage around the eyes, over the product you already use. Think of it as the device that helps your routine show up, not another bottle on the shelf.
How long does the battery last?
About one hour of continuous use per charge that's several sessions. It recharges over USB in 2 hours and moves easily between desk, nightstand, and carry-on at about 1.5 oz.